Wednesday, February 1, 2006

Paid first bill in February 2006 for period of December 21/05 - January 25/06

February 2006:

  • Paid first bill from Enmax for the period of December 21, 2005 – January 25, 2006
  • Noticed that we were charged late penalty fees for a bill we haven’t received in over 4 months so we called in and was credited $0.90. Asked them how come the bill is so small because it’s winter. Was advised there’s a problem with the system and aren’t we happy it’s a small bill? We were quite frustrated and upset by this comment because we were very aware that there would be a large bill at some point